Cancellations
Orders can be cancelled before they are dispatched. To cancel, please contact us with your order number as soon as possible. Once an order has shipped it can no longer be cancelled.
Returns
Due to the personal-care nature of our products, we accept returns only for items that arrive damaged, defective, or incorrect. Please reach out within 48 hours of delivery with your order number and photographs of the issue.
Refunds
Once a return is approved, refunds are issued to your original payment method within 5–7 business days. For Cash on Delivery orders, refunds are processed via bank transfer or UPI to details you provide.
Non-returnable items
Opened or used products (except where damaged/defective) and items marked final sale are not eligible for return.
How to request
Email us or use the Contact Us page with your order number and we will guide you through the process.
